Choosing the right contractor among the multitude of contractors and tradesmen can be hard. After all, an unwise or hasty decision may end up costing you a lot of time and money. Take your time, do your research and always ask these 10 important questions.
1. What Are This Contractor’s Warranties and Guarantees?
A contractor should stand behind their labour and choice of materials and products. For the most part, the industry standard in Alberta is 1 year for both labour and parts.
2. Ask For References and Read Reviews on the Contractor.
Don’t be afraid to ask for references! An honest contractor will provide you with references without hesitation. In fact, they should be thrilled to share their great reviews! Check ratings on reputable websites such as the BBB (Better Business Bureau) or Homestars because these sites verify the legitimacy of reviewers/reviews. Pay special attention to how they have responded to any legitimate negative reviews. This could indicate how this company will respond to any issues that arise during your project.
3. Is This Contractor Licensed and Insured?
Any contractor working on your property should have valid insurance, including full liability and WCB insurance. If something goes wrong or gets damaged on your property and the company is not insured, consequently it could be you or your insurance company that is responsible for paying to fix it. If a worker is hurt on your property, and the company does not have WCB insurance, the injured party has a legal right to file a lawsuit against you. Furthermore, the company should have a license to work in your area.
4. Will The Correct Permits Be Obtained For Your Project?
It is the responsibility of the homeowner to obtain permits and inspections for projects in their home. Make sure your contract states that all permits will be supplied by the contractor. The contract should also specify that all work will be completed according to code and will pass inspection, therefore putting the onus on the contractor to properly finish the project. Permits are required and should be insisted upon for even a small job.
5. Will The Tradesperson Working On Your Property Be a Certified Journeyman?
There is no governing body that says a contractor must send a Journeyman Electrician to your home. They could send an apprentice and therefore save on wage costs. A Journeyman is supposed to supervise an apprentice but this is often overlooked or ignored to save money.
6. Are The Contractor's Employees Drug Tested and Background Checked?
You need to feel confident that you have someone you can trust in your home with your family.
7. Why Is This Contractor’s Quote So Much Lower Than The Rest?
Cheapest is rarely best. Therefore, you must pay attention to the quality of products being supplied and the quality of the workmanship going into your job. Sometimes corners are cut because it makes the job cheaper. Most of the time you end up paying for this in the long run when inferior products and workmanship break down.
8. Can The Electrician Quickly and Confidently Answer Your Questions?
Ask lots of questions. Your electrician should be open and able to give quick, confident answers. on the other hand, if they can’t, it is often because they just don’t know or are improperly trained.
9. Is the Contractor Asking For Payment in Advance?
Never pay upfront for work that has not yet been completed. There are too many instances of homeowners paying money to their contractor in advance to “fund” a job and the contractor never coming back to complete the work. Ensure that the Contractor has a valid Prepaid Contractor License (PPCL) through Service Alberta if a deposit is required. They must be able to show their license when asked as per the Consumer Protection Act.
10. Make Sure The Contractor Supplies a Contract.
Your contractor should supply you with a contract that is typed and easy to read. As a result, it will be very clear to both parties what is expected of them. The contract should include the scope of work and any supplies, materials and products they will be using and installing. It should also include any subcontractors that will be doing work. Homeowners should get signed and dated receipt for all payments they make to a contractor. It is important to have a paper trail in case legal concerns arise.
Exquisite Electric Ltd proudly serves homes and businesses in Calgary, Okotoks, High River, Black Diamond, Turner Valley and the Foothills area.
Exquisite Electric offers a 5-year warranty on our workmanship. We have a 100% 30-day no hassle money back guarantee on our labour.
The warranty on the products we install is at least 1 year and can be as long as a lifetime warranty depending on the product and supplier.
We are licensed, insured and bonded.
A certified journeyman or master electrician will always accompany any apprentices on a project or service call.
All our electricians and apprentices are drug tested and background checked.
We offer up-front pricing and as a result, you always know the cost before any job is started
The scope of work is outlined in a contract for each project.
You can be very confident in your choice of Exquisite Electric!
By: Exquisite Electric
August 13, 2017